Having held the position of CEO at 60K International Contact Centres for more than nine years, Jonathan Gladwish has steered the company through a variety of industry changes. Far from being a mere call centre operator, 60K can proudly call itself a fully fledged global outsourcing provider. The company delivers all manner of solutions, including telemarketing, recruiting and fundraising. With Gladwish at the helm, 60K has deployed a host of new technologies, such as computer telephony integration, state-of-the-art cloud tools and customer relationship management software. The CEO’s forward-thinking approach has made 60K one of the fastest growing outsourcing firms in Eastern Europe.