Management

In redesigning the store layout for Kafkas, Greece’s largest electrical retailer, Stirixis replaced traditional counters with service booths

Stirixis puts customer experience at the heart of business

Customer experience is everything in business. An interconnected, holistic company is well placed to provide customers with the best possible service

The suit emerged in the court of Charles II in the 17th century, and has since gone on to become a staple part of corporate fashion. But many question whether its days are numbered

Is it time to say RIP to the suit?

The humble suit is the most successful and most maligned outfit in history. It still enjoys a place in the corridors of power, but its days may be numbered

Better late than never: it's taken a long time but biometric technology is finally here to replace the feeble password

People can crack passwords, but not the fingerprint

In security terms, the humble password became redundant years ago. So why, asks Aaran Fronda, has it taken so long for the biometric alternative to reach the masses?

Getting people on your side through body language

Seasoned speechwriter Simon Lancaster shares the secret on being authentic

Marcelino Oreja: We are living in the golden age of gas

The CEO of Spain’s Enagás, Marcelino Oreja, discusses the latest energy opportunities, including the EU’s Energy Union programme

Language for leadership success

Seasoned speechwriter Simon Lancaster argues that while predatory metaphors continue to pervade the finance world, he is seeing top CEOs embrace nature

Understanding the challenges for Nigerian businesses

Nigeria’s infrastructure investments are vital for businesses to grow, says Global PFI’s Dr Mko Balogun

No ifs and buts learn to become mentally tough

If you’re not mentally tough will you fall apart in business?

Hemmelrath: The days of aggressive tax structures have come to an end

Tax authorities in industrialised countries are no longer willing to accept tax structuring that reduces liability to single digit percentages, says Alexander Hemmelrath

Destination Portugal: How two businesses succeeded through the storm

The CEOs of Siemens Portugal and Fladgate Partnership compare their experiences of building businesses in Portugal

Food CEO gives staff $27m after business sale

Turkish CEO Nevzat Aydin sells food delivery service for $589m and gives employees $27m

Holacracy: Can a flat organisation encourage greater productivity?

How does bureaucracy and layering hold back your organisation? Brian Robertson, advocate of holacracy, has a solution

How can we fix the global IT skills shortage?

Young people in the west haven’t been taking up IT, and trained professionals are approaching retirement age

How are CEOs adapting to the innovation challenges of 2020?

Amdocs discusses the results of its latest research – with Telesperience – into expectations for CEOs

EPAM believes that in order for organisations to truly engage their clients, they must continually enhance their software capabilities

EPAM: organisations must evolve their software to connect with customers

Organisations are realising that they must embrace innovative means of communicating with their customers, or face the disruptive force of new entrants into the market who will

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