E-commerce

Trustpilot CEO Peter Mühlmann is on a mission to provide unbiased consumer reviews

As one of the world’s leading online review websites, Trustpilot represents a vital point of connection between businesses and consumers. But upholding the integrity of an open platform is a constant battle

Luxury retail brands are rolling out VIP schemes for big spenders

With luxury goods now available at the click of a button, high-end brands are rolling out VIP services and reward schemes to make sure they attract and retain ultra-high-net-worth clients

Keeping watch: Piaget CEO Chabi Nouri eyes e-commerce growth

With almost 150 years of history behind it, Piaget is a Swiss watchmaking institution. CEO Chabi Nouri’s focus on e-commerce and emerging market trends is helping to ensure the brand will be around for many years to come

Regulators push back as Amazon expands private-label offering

Amazon has built an e-commerce empire that spans countless sectors. Now, as the company seeks to increase its market share with the introduction of private-label brands, Europe is pushing back against the retail giant

Charting the rise of subscription-based business models

Subscription-based strategies have emerged as a way for companies to turn conventional markets on their heads. The industry has grown rapidly, but will it continue to deliver? Courtney Goldsmith investigates

Luxury goods market finally set for digital shake-up

After many years of reticence, the €262bn luxury goods market is finally moving online. Courtney Goldsmith investigates how traditional luxury brands are beginning to cash in on e-commerce

In this digital age, it’s vital for fashion retailers to maximise their online presence as much as possible

Why fashion retailers shouldn’t ignore digital any longer

In the current retail environment, it has never been more important for fashion-orientated businesses to showcase their products online

Smartphone shopping demands companies develop native apps

Shopping has already made the leap from the physical to the digital domain. Now, as smartphone shopping presents the obvious next step, brands must develop ‘native’ apps to remain competitive – or risk falling behind

Awards Supplement 2023

The European CEO awards 2023 have now been announced, presenting our pick of the CEOs, companies and campaigns leading their sectors.